Privacy Policy

Welcome to Sharing Houseboat. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our houseboat booking services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We collect information that you provide directly to us when you:

• Book a houseboat or make a reservation
• Create an account on our website
• Subscribe to our newsletter
• Contact us for customer support
• Fill out forms or surveys
• Participate in promotions or contests

We use the information we collect to:

• Process and manage your bookings and reservations
• Communicate with you about your bookings and our services
• Send you booking confirmations and updates
• Provide customer support and respond to your inquiries
• Process payments and prevent fraudulent transactions
• Send you promotional materials and special offers (with your consent)
• Improve our website and services
• Comply with legal obligations and protect our rights

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processors, email services, etc.)
• Business Partners: With houseboat operators and tour partners to fulfill your bookings
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure storage of sensitive information
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw your consent for marketing communications

To exercise any of these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page with an updated "Last Updated" date.

Your continued use of our services after such changes constitutes your acceptance of the updated privacy policy.